Note: Departure time is hotel pick up time

Entrance Services:

Maximum waiting time for the driver in domestic arrivals after the plane lands: 60 minutes

Maximum waiting time for the driver in international arrivals after the plane lands: 80 minutes

The driver or person who is waiting for you is outside the airport in the vehicular area, please go to that area where the driver will show a sign with your name.

Departure Services:

Wait at the hotel reception 10 minutes before the pick-up time, the driver asks for the name of the reservation, at the moment that the pick-up time is already and the client is not there, we will wait 15 minutes and leave the hotel .

If you are not staying in a hotel, that is to say, you are staying in a private residence. villa or hostel). You must leave outside 10 minutes from the pick-up time.

Identifying yourself by showing your voucher to the Provider, always as support for the service

Changes to pickup times must be requested from your provider or reservation agent at least 24 hours prior to booking